Bringing a marketing leader like a CMO into your startup is pivotal. It signifies a commitment to growth and shows that your company’s story needs a strong voice. But with that excitement comes the weight of startup marketing leader expectations. Founders and investors need to align on those expectations early to set their new marketing leader up for success.

It’s more than just metrics and marketing plans; it’s about injecting new energy into your company’s DNA. You need to find a leader who understands your market and embodies the entrepreneurial spirit that got you this far. So, how do you set those expectations, and what should they look like within the first three months?

Table of Contents:

Setting the Stage: Day One to Day Thirty

Forget grand pronouncements and immediate overhauls. A startup marketing leader’s first 30 days are about absorbing information, not dictating strategy. They need to become a sponge, soaking up everything that makes your startup tick: its culture, values, challenges, and market position.

This is where a product marketing mindset is critical. Like any founder had to learn and iterate in the early days, your new marketing leader should be ready to dig deep. Expect them to comb through your existing data, dissect your competitor’s moves, and talk to people across every department.

Building the Playbook: Days Thirty to Sixty

This is when the vision starts taking shape. By day 30, your marketing leader should understand what’s worked, what hasn’t, and where the biggest opportunities lie. They will have audited your current marketing activities, dissected your competitors’ marketing strategies, and talked to internal stakeholders. Now, it’s time for them to formulate a data-driven roadmap.

This roadmap will act as a living document built for adaptability and agility—characteristics vital to marketing operations in the startup world. Startup marketing leader expectations should center on creating clear, measurable objectives tied to specific KPIs. This isn’t simply about growing brand awareness; it’s about translating marketing efforts into tangible business results.

Startup marketing leaders are crucial in crafting the go-to-market strategy and the language everyone uses to describe the product. Alignment here is critical. This stage provides the space to refine that narrative collaboratively.

Delivering Early Wins: Days Sixty to Ninety

The first three months are not about waiting for a massive, resource-intensive campaign to launch. A hallmark of a great startup marketing leader is finding quick wins: low-effort, high-impact initiatives demonstrating tangible progress.

These initiatives could be laser-focused campaigns testing new messaging on existing channels or a targeted content strategy that leverages a specific market trend. Transparency and open communication are paramount in this phase. Your marketing leader must regularly share progress, big and small, with you and the team.

These wins, even if seemingly modest, demonstrate forward momentum. Early wins are also invaluable for building internal buy-in and excitement around the long-term marketing vision.

FAQs About Startup Marketing Leader Expectations

What does a VP of marketing do at a startup?

Unlike larger companies, where marketing roles might be more siloed, a startup’s VP of Marketing wears many hats. Their role is a blend of strategic vision and hands-on execution. They set the overarching marketing direction but are also knee-deep in data analysis, crafting messaging frameworks, and brainstorming early-stage campaigns.

Their success relies on building strong relationships with the sales team, fostering collaboration between departments, and an unrelenting focus on proving the value of marketing. A startup VP of Marketing needs to deeply understand the product team, as their work will directly impact sales enablement.

What is the role of a marketing leader?

Leadership in a startup goes beyond traditional management duties. Startup marketing leaders act as storytellers, strategists, data whisperers, and internal champions for their teams.

While their tasks will differ based on your company’s stage and sector, their core responsibility remains consistent: drive sustainable growth through data-informed strategies that resonate with your target audience. They also need to understand customer behavior and work with customer success to understand conversion rates.

How to structure a marketing team at a startup?

Building a marketing team structure at a startup differs from a larger organization, like a Fortune 500 company. How you build your team should reflect your specific goals, resources, and, most importantly, the stage of your startup. Starting lean with a small team of specialists is generally more effective as a startup.

A small company needs to be smart with limited resources. You might hire a growth marketer focused on paid ads and acquisition, a content marketing manager creating valuable thought leadership pieces, or a social media manager building buzz around your brand and managing your marketing social accounts.

What makes a great brand marketer or brand marketing leader?

This is where that marketing expert “it” factor comes in. A deep understanding of digital marketing is crucial. However, an exceptional marketing leader goes beyond the tactical aspects of the marketing role.

Great marketing leaders have the vision and intuition to cultivate brand love. They possess a rare blend of creativity, empathy, and analytical prowess. They can pinpoint the heart and soul of your brand and craft compelling narratives that deeply resonate with your ideal customer, creating advocates along the way.

They also work closely with the CEO and other leadership team members to ensure marketing initiatives are aligned with the company’s overall business objectives. They understand that building a lasting brand requires time, consistency, and a genuine connection with the target customer.

Conclusion

Navigating startup marketing leader expectations is an ongoing process of open communication, flexible goal setting, and shared understanding. Remember, these first 90 days are just the beginning of their journey with your company. There will be challenges, unexpected turns, and pivots along the way.

By establishing clear startup marketing leader expectations rooted in mutual trust and transparent dialogue, you create fertile ground for both the marketing leader and your startup to thrive, even amid the unknowns of building a company.

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Author

Lomit is a marketing and growth leader with experience scaling hyper-growth startups like Tynker, Roku, TrustedID, Texture, and IMVU. He is also a renowned public speaker, advisor, Forbes and HackerNoon contributor, and author of "Lean AI," part of the bestselling "The Lean Startup" series by Eric Ries.