Is your startup experiencing growing pains? Are you an investor seeking improved portfolio company performance? Or are you a marketing leader needing a fresh perspective? A virtual CMO might be the answer. They offer a flexible, cost-effective way to improve your marketing strategy.

What is a virtual CMO (virtual chief marketing officer), and how can they help your business? This post explores their benefits and when they are right for your startup, portfolio company, or existing marketing operations.

Table of Contents:

What is a Virtual CMO?

A virtual CMO (vCMO) provides strategic marketing leadership remotely, working as an extension of your leadership team without the cost of a full-time in-house CMO. It’s a partnership that addresses expertise gaps and offers an objective viewpoint. A good virtual CMO offers senior-level marketing experience in various areas.

These areas include marketing strategy, digital marketing, social media, search engine optimization (SEO), email marketing, content marketing, and more. They develop marketing strategies and oversee plans while managing marketing efforts to meet business goals and provide marketing support. Some even specialize in managing campaigns for product launches, optimizing demand generation, developing channel partners, or implementing other programs with you.

Why Consider a Virtual CMO?

Businesses choose a virtual CMO for several reasons. Perhaps a full-time chief marketing officer’s salary doesn’t fit the budget. Maybe the current marketing team lacks experience, requires outsourced CMO services, needs strategic marketing, or needs more bandwidth.

Perhaps an objective perspective is needed to improve current processes. A CMO provides proven expertise to assess roadblocks, define strategic focus, coach teams, optimize demand generation, or implement new marketing technology.

Cost-Effective Leadership

Marketing managers earn $75k+ AUD annually, while marketing director salaries start around $100k AUD in Australia. Virtual CMO services provide high-level marketing leadership without those costs or management overhead.

Objective Perspective and Flexibility

An external perspective often avoids internal biases or office politics. CMOs offer this objectivity along with flexibility in their services and expertise. This contrasts with building out full-time marketing departments.

What Does a Virtual CMO Do?

A virtual CMO’s tasks vary. Fractional CMO marketing may focus solely on specific business challenges. Some CMOs handle everything from establishing a Hero Mission Strategy to optimizing the buyer’s journey, content marketing, email marketing, SEO, paid advertising, and growth marketing for services.

A virtual CMO marketing plan can also include tactical support. Virtual CMO firms often see significant growth because fractional CMO usage increases with good average revenue growth. Below are some key focus areas of a virtual CMO:

Strategic Focus Tactical Support
Develop Marketing Strategies Content Marketing
Oversee Marketing Plans SEO Optimization
Manage Marketing Teams Sales and Marketing Alignment
Marketing Technologies (Martech) Implementation and Management Marketing Analytics and Reporting
Branding and Positioning Social Media Strategy

When Do You Need a Virtual CMO?

Several signs indicate a potential need for an outsourced fractional marketing leader, providing marketing expertise to achieve your marketing efforts and support business goals. Maybe the current in-house marketing team needs more direction, or a full-time in-house CMO isn’t feasible. Perhaps time-to-value is critical.

You might have insufficient marketing support. Fractional CMO services offer a focused solution for such situations, which is why fractional CMOS and firms providing such marketing officer resources have risen in popularity.

Experienced executives are starting firms to provide fractional support. For example, after 30 years at Oracle, The Five Echelon Group was founded as a marketing consulting company. Agencies like O8 help fast-growing companies manage various outsourced projects, providing virtual and outsourced options rather than managing multiple individual contributors from freelancer sites. This provides experienced marketing when cost-effective leadership becomes important.

Virtual and outsourced resources increase flexibility, which is useful for fluctuating project needs, evolving priorities, or budget restrictions. They help companies focus on critical tasks, maximize output, and augment staffing across various departments (e.g., HR, accounting). This can be vital for post-reorganization situations when short-term payoffs are favored, especially when a functioning marketing framework is absent. Virtual and Fractional CMOs can fill this gap.

Integrating a Virtual CMO

Many businesses struggle with disjointed projects across different vendors. A single point of contact (like a vCMO) simplifies things. A good CMO excels not just in their specialty but also in tracking, developing, and measuring outcomes.

CMO services integrate with growth marketing, aiding businesses facing scaling challenges across digital channels and marketing technology (martech) stacks. This becomes particularly relevant with the rise of cloud services to achieve better returns and optimal pricing.

The challenge lies in adapting to new technology, leveraging best-of-breed components, and adapting to pricing models that utilize machine learning and AI co-pilots. This necessitates consistent content development with unique calls to action throughout the sales process.

Ensure alignment between your strategy, leadership team, and vCMO. Your CMO’s services, including fractional CMO services, should integrate with existing marketing plans, content marketing strategies, and SEO goals and efforts.

Proper integration requires clear goals, teamwork, and regular communication (weekly updates, or even daily, depending on project needs). Their experience should complement in-house marketing, offering senior-level marketing experience, mainly if no full-time chief marketing officer exists.

Conclusion

A virtual CMO provides a powerful, flexible solution to elevate marketing. This collaborative partner delivers cost-effective marketing leadership, offering fresh perspectives for strategic planning, execution, and operations. Whether you’re a startup founder, investor, or marketing leader, consider whether integrating a virtual CMO or fractional CMO is right for you.

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Author

Lomit is a marketing and growth leader with experience scaling hyper-growth startups like Tynker, Roku, TrustedID, Texture, and IMVU. He is also a renowned public speaker, advisor, Forbes and HackerNoon contributor, and author of "Lean AI," part of the bestselling "The Lean Startup" series by Eric Ries.

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